SHIPPING-POLICY

Free Shipping Across India

We are pleased to offer free shipping on all orders across India. Your order will be dispatched within 24 hours from the time of placement.

Important Information:

  1. Order Processing:
    • Once your order is placed, it will be processed and dispatched within 24 hours.
    • Please ensure that the shipping address provided is accurate, as we are unable to change the address after the order is placed.
  2. Order Cancellation:
    • If you need to cancel your order, please contact our customer care within 24 hours of placing the order.
    • Email for order cancellation: scmd126@venusohs.com
  3. Quality Assurance and Refunds:
    • VENUS is committed to quality assurance. If you receive an item with defects, we offer exchanges or refunds within 7 days of delivery.
    • To initiate the process, please contact our customer support team at scmd126@venusohs.com with the necessary details.

Customer Support

  • General Inquiries: info@venusohs.com
  • Shopping Related Queries: scmd126@venusohs.com
  • Customer Care No: 1800 26 72346

We are here to assist you with any questions or concerns you may have regarding your order. Thank you for choosing Venus Safety & Health Pvt Ltd.