No Refund

Your satisfaction is important to us. However, we kindly request your understanding that all purchases made with VENUS are considered final, in accordance with our no-refund policy. Should you have any questions or require further assistance, please reach out to our customer support team.

Exchange

For quality assurance, VENUS offers exchanges or refunds on items with defects within 7 days of delivery. Please reach out to our customer support team at scmd126@venusohs.com with the necessary details to the initiate process.

Warranty Policy

Please note that warranties are not applicable to our products. We appreciate your understanding.

Cancellation

In case of cancellation of your order, please WhatsApp your order number to VENUS’s customer care number- +91-8097411829 and request cancellation within 24 hours of placement of order. Customer care email id: scmd126@venusohs.com

Product Purchase: 

Products purchased on the website will be sold/billed by Venus E-Commerce LLP